W1.D2 – Crucial Conversations Discussion
No unread replies.No replies.
Week 1 – Discussion 2: Crucial Conversations Discussion
INITIAL POST – Use the following headings in a single initial response as you address the following topics.
Part I: The Conversation
ยท Briefly, describe the conversation and your initial understanding of how it went. (No citations needed)
Part II: Academic Analysis of the Discussion (Cite liberally in this section)
ยท What made it a crucial conversation (there are 3 very specific elements)?
ยท Did it become a negotiation (you may need the Block and/or Fisher et al. texts for this question)?
ยท If yes, did you bargain over positions (you may need the Block and/or Fisher et al. texts for this question)?
Reading
After completing this week’s activities you will be able to:
ยท Assess how the HR role is changing and determine when additional skills, such internal consulting skills, are needed.
ยท Evaluate the different roles a consultant can assume.
ยท Examine your assumptions concerning consulting and analyze how they will impact your effectiveness.
ยท Critique your interactions to determine whether or not they are “crucial” conversations.
Textbook Readings
ยท Block, P. (2011). Flawless Consulting: A guide to getting your expertise used. San Francisco, CA: Pfeiffer.